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Fotolia - Do not bother
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TOPIC: Fotolia - Do not bother

Fotolia - Do not bother 4 years, 5 months ago #894

  • agitlits
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  • Microstock Newbie
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Well, I've been with them for a couple of years now. Initially all was fine. Not huge sales, but reasonable.

Almost half a year ago I spent the better part of a day uploading over a 100 images and keywording them. All accepted within a couple of days. Can't complain the acceptance times are one of the best. Once you submit, the system warns you that it may take 48 hrs for the images to become searcheable. Fair enough.

Two weeks pass. I cannot find any of my images. I contact support which mind you, turns out pretty responsive. They admit an intermitent problem and say they would try to solve it. Two months pass. No result. 4 month, now some images are searcheable (a dozen out of over 100) by a few keywords. Now almost 6 months later, they tell me that if I want my images to be fully searcheable I would need to re-upload my images and re-keyword them!!!! They've gotta be joking! Obviously they don't respect their own time and efforts. The support person is still quite responsive and is trying to help (to their credit), but they now tell me that only first 7 keywords will be searcheable (our of 30).

I won't bother with them, I think.

Alex

Re: Fotolia - Do not bother 4 years, 5 months ago #905

  • Harry
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You shold imbed keywords into your jpg files before uploading to the microstock site as a precaution against glitches. Whenever we upload or download files, something can become corrupted or go wrong. It is a pain in the neck for sure.

Please do not burn down the bridge! Here is a website where you can download an excellent program that will enable you to imbed the IPTC code (Keywords and Description) into your jpg foiles before uploading without harming the quality of the image. Go to www.irfanview.com/ and download the program.

After installing it, open it. In the top toolbar you willse the letter "i" circles in red; click on it and you can then enter a Description and Keywords. Then when you upload to a MS site, your keywords and description appear. This seems to work on all MS sites, but doesn't seem to work on shutterpoint. On that site I just upload one at a time because it isn't a quantity portfolio. I only keep 30 to 35 images at most on their site. When I get a sale it is usually $50 of which I get to keep $42.

If you have to ever upload to other sites, or resubmit to a given site do to corrupted files, the bull work is already done.

regards,
harry
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