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TOPIC: Bad NewEgg Bad

Bad NewEgg Bad 2 years, 10 months ago #1506

  • Moonb007
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  • Microstock Dabbler
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So sense there is no just general topic section I will post this hear. I am wanting to post this just to warn everyone about bad costumer service at NewEgg.com. They will not take refunds. I bought a processor for my computer that was fired over the weekend. Once I got it I realized it was the wrong one and and within a day from it arriving I requested that I return it for a refund. The item was unopened in all original packaging. They require you to send an email to support and from there Newegg will decide if you can return the item. I of course was denied, which is ridicules sense its unopened and brand new. I personally expected to pay shipping and a restocking fee, but not complete denial. They don't post anything up front saying it is a non-returnable item and according to the support some items are and some aren't. It also sounds like its personal judgment left up to the support person, all very shady. I however will never buy something from NewEgg sense this is a horrible policy, but I want to inform all my colleges.

Kevin
aka Moonb007

Re:Bad NewEgg Bad 2 years, 9 months ago #1514

  • Peter
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I have rarely bought form them because of similar experiences I have heard elsewhere. Thanks for the warning.
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